Terms of Service

1. About these terms

These terms apply when you use deleoneai.com, its assistant, or a De Leone client account, and when you work with De Leone (“De Leone”, “we”, “us”). By using the site or engaging us, you agree to them. Our Privacy Policy explains how we handle personal information.

2. Using deleoneai.com and the assistant

• The assistant answers from our own material and may use AI to write an answer. Its answers are general information about our work, not a quote, a promise or professional advice. A price, scope or timeline is only binding when it is in a written quote or agreement from us.
• Please do not use the site to break the law, to attempt to access systems or data that are not yours, to overload or disrupt the service, or to send us anything harmful.
• When you ask the assistant to look at a website, only ask about sites you are allowed to have reviewed; we read only their public pages.

3. Projects, quotes and changes

Before we start, we agree a written quote or agreement that sets out what we will build, the price, the timeline and how payment works. Changes to the scope after that are agreed in writing and may change the price or the timeline. Timelines depend on you providing the content, access and decisions a project needs when they are needed.

4. Payment and plans

• Invoices and card payments are processed by Stripe and are due as stated on the invoice or in the agreement.
• Monthly plans (for example hosting and care) renew each period until cancelled. You can cancel a plan by contacting us or, where offered, from your client account; cancellation takes effect at the end of the current period unless we agree otherwise.
• Prices exclude taxes unless stated. If an invoice is unpaid when due, we may pause work or services until it is settled.

5. Ownership

Once the work for a project is paid for, the website we build for you, its code and its domain are yours, and so is the content you give us. We keep ownership of our own general tools, know-how and any third-party or open-source components, which are provided under their own licences. Unless you ask us not to, we may mention that we built your site, without sharing anything confidential.

6. Your responsibilities

• You confirm you have the rights to the content, images, logos and data you give us, and that using them in your project will not break the law or anyone else’s rights.
• You are responsible for your business’s own legal requirements on the site we build (for example your own privacy notices and terms), unless our agreement says we will provide them.
• You keep your client-account sign-in details secure and tell us promptly if you think someone else has used them.

7. Client accounts

A client account lets you follow your projects, approve work, send requests and files, and see invoices. Approvals you give in your account count as your written approval. We may suspend access to protect the service or if these terms are breached, and we will tell you why.

8. Warranties and liability

We build carefully and fix defects in our own work that are reported within the period set in your agreement. Apart from that, and to the extent the law allows, the site and our services are provided “as is”, and we are not liable for indirect or consequential loss, lost profits or lost data. Our total liability for any claim is limited to the amount you paid us for the project or service that the claim relates to in the twelve months before it arose. Nothing in these terms limits liability that cannot be limited by law.

9. Ending the relationship

Either of us may end a project or plan as set out in its agreement. If we stop working together, we hand over what is yours (logins, files and the site), and you pay for work done up to that point.

10. General

These terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law rules. We may update these terms; the date at the top shows the latest version, and changes do not affect a signed agreement already in force. If part of these terms is found unenforceable, the rest still applies.

Questions: hello@deleoneai.com.