Help
Support
We answer every message ourselves.
The fastest way to reach us
- Everyone: email hello@deleoneai.com.
- Clients: sign in and open Requests to ask for a change, or Ask De Leone for a quick answer about your project.
Questions about your project
Signed-in clients can follow every project, approve work, send files and request changes from their account. Anything you send there reaches us with your project attached, so we can act on it without asking again.
Billing and payments
Your invoices and plan are under Billing in your account, where you can also manage the card on file through Stripe. For anything about a charge, email hello@deleoneai.com with the invoice number.
If a site we run is down
Email hello@deleoneai.com with "Site down" in the subject and the address of the site, so it is the first thing we see.
Privacy requests
To see, correct or delete the personal information we hold about you, email us; our Privacy Policy explains your rights.